Terms and Conditions of Sale
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Personal Use Warranties for Products. Customers buying Product for personal use can obtain the Product warranty information by calling the Snap-on Customer Care Center via telephone at 1-877-762-7664 or e-mail ncccsupport@snapon.com. During the applicable duration of the applicable personal use warranty, at its option, Snap-on will repair or replace its Products which fail to meet the personal use warranty standards, or provide a refund by repaying or crediting Customer with an amount equal to the purchase price of such Products. Repair, replacement or refund shall be at the election and expense of Snap-on, and is Customer's exclusive remedy in place of all other rights and remedies. This warranty only extends to the original Customer and cannot be transferred or assigned. To obtain warranty service contact the Snap-on Customer Care Center via telephone at 1-877-762-7664 or e-mail ncccsupport@snapon.com. The following information will be required with the Customer’s warranty request: (1) date and proof of purchase, (2) where Customer purchased the Product, (3) full name, (4) shipping address, (5) phone number, (6) e-mail address, (7) item number(s) or approximate weight of return package. Warranty requests that do not include all of the required information will not be processed. Once the warranty request is validated, the Customer will be provided a Return Goods Authorization (“RGA”) number and will be sent a shipping label either electronically through e-mail or through the regular mail, and must ship the Product to Snap-on. Upon receipt of the Product, the warranty claim will be reviewed and the Product will be inspected. If the warranty request is found to be valid, the Product will be repaired and returned to the Customer or a replacement product or refund will be shipped to the Customer. If the warranty claim is found to be invalid, the original Product will be returned to the Customer. Any Products or parts replaced or for which Snap-on has provided a refund are the property of Snap-on and will not be returned. By repairing or replacing a Product, or providing a refund, Snap-on does not waive a claim that a Product nevertheless has been subject to abnormal use. You can obtain further information regarding the personal use warranty by writing: Snap-on Tools Company LLC, Consumer Warranty Information Center, 2801 – 80th Street, Kenosha, Wisconsin 53143. This address cannot be used to obtain warranty service. Any product mailed to this address will be returned. |
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THE WARRANTIES SET FORTH IN THESE TERMS AND CONDITIONS ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SAVE AND EXCEPT FOR THE WARRANTIES EXPRESSLY PROVIDED HEREIN, ALL PURCHASES OF PRODUCTS OR GEAR ARE MADE ON AN "AS IS, WHERE IS" BASIS, AT THE CUSTOMER'S OWN RISK AND PERIL. Descriptions of Product contained in this website are for the sole purpose of identifying Product and shall not be construed as an express warranty. |
5. | LIMITATION OF LIABILITY. SNAP-ON AND ITS AFFILIATED COMPANIES AND THIRD PARTY SUPPLIERS SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES OR COSTS, WHETHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL, INCURRED BY CUSTOMER OR OTHERS, DIRECTLY OR INDIRECTLY ARISING FROM THE SALE, HANDLING OR USE OF THE PRODUCTS AND/OR GEAR, OR FROM ANY OTHER CAUSE WITH RESPECT TO THE PRODUCTS AND/OR GEAR OR THE FOREGOING WARRANTY, WHETHER SUCH CLAIM IS BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY IN TORT, NEGLIGENCE, FAULT OR ANY OTHER LEGAL THEORY (INCLUDING WITHOUT LIMITATION, LOST PROFITS, REVENUES, ANTICIPATED SALES, BUSINESS OPPORTUNITIES, GOODWILL, OR INTERRUPTION OF BUSINESS OR OTHER INJURY OR DAMAGE). |
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Notice of Product and Gear Design. Snap-on reserves the right to make changes in design or construction at any time without incurring any obligation to incorporate such changes in Product and/or Gear previously sold. Snap-on also reserves the right to discontinue the manufacture or offering for sale of any Product and/or Gear at such time to be determined by Snap-on in its sole discretion. |
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Dimensions. Dimensions shown on this website have been rounded up to the nearest fractional size or nearest tenth millimeter and are not exact product specifications. |
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Gear. Orders and returns for Gear are processed and handled by a third party supplier. Customer's credit card will be separately charged for such Gear under the name of the third party supplier. Returns are handled by Snap-on's third party supplier. All Gear must be returned unworn and unused, in its original saleable condition with all tags and packaging intact. Customers may return any Gear purchased from this Site for any reason within 30 days of delivery. To return Gear, Customer must complete the Return Form and use the Return Label included with the shipment of the original ordered Gear, or to request return instructions call 1-877-762-7644 or send an email to eorders@snapon.com. Upon receipt and confirmation of the return by Snap-on's third party supplier, Customer's credit card will be credited for the amount of the purchase price of the item and the tax paid by Customer, less shipping charges for the return, except in the cases of the wrong Gear being shipped by Snap-on's third party supplier, or in the case of damaged or defective Gear. In the case of damaged or defective Gear, Customer may choose to have the Gear replaced with the identical or similar Gear, or if the Gear shipped was not the Gear ordered by the Customer, Customer may elect to have the correct Gear shipped. Only Gear purchased from this Site can be returned in this fashion. Snap-on requires that you return your Gear with prepaid insurance using UPS or Parcel Post. Snap-on will not accept returns sent C.O.D. If you are returning the Gear because it was damaged in transit, Snap-on requests that you hold the Gear and original packaging and call the carrier for inspection and pick-up. |
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Delay. Snap-on and its affiliates and third party suppliers shall not be liable for any damage as a result of any delay or failure to deliver due to any cause beyond Snap-on's or its third party supplier's reasonable control, including, without limitation, any act of God, act of Customer, embargo or other governmental act, regulation or request, fire, accident, strike, slowdown, war, riot, delay in transportation, or inability to obtain necessary labor, materials or manufacturing facilities. In the event of any such delay, the date of delivery shall be extended for a period equal to the time lost because of the delay. Customer's exclusive remedy for other delays and for Snap-on's or its third party supplier's inability to deliver for any reason shall be rescission or resolution of the sale of Product and/or Gear |
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Personal Information. To the extent you provide any personal information to Snap-on as part of a purchase of Product or Gear, Snap-on will collect this information and use it to fulfill your order and will use such personal information as otherwise allowed in accordance with Snap-on's Privacy Policy. You can review Snap-on's Privacy Policy by clicking here. Snap-on may disclose this personal information to its suppliers and service providers to the extent required for these purposes. The file containing your personal information will be kept at the offices or on the servers of Snap-on, its suppliers and/or service providers and their respective employees who require it for the purposes of their duties and will have access to this file. Some suppliers and service providers may be located outside Canada and your personal information may become available to the foreign government or its agencies of their jurisdiction under a lawful order made in that foreign jurisdiction. To the extent provided by applicable law, you may have access to the file containing your personal information held by Snap-on and request its correction by contacting eorders@snapon.com. By accepting the terms and conditions of this Agreement, you consent to Snap-on's collection, use and disclosure of any personal information you have provided in accordance with Snap-on's Privacy Policy as it reads at the time of purchase. |
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Consent to Receiving Commercial Electronic Messages. Customers who purchase Product or Gear from Snap-on may receive commercial electronic messages ("CEMs") from Snap-on in a form as prescribed in Canada's anti-spam legislation, found at S.C. 2010, c.23 ("CASL"). CASL affects the way in which we may contact you with respect to communication about promotions, special offers, and similar communications. In order for us to send CEMs to you in accordance with CASL, we require your consent to receive them. To provide your express consent to receiving CEMs from Snap-on, please visit www.snapon.com, click the subscribe button at the bottom of the page and complete the form. You may withdraw your consent at any time by unsubscribing by clicking here or sending an email to eorders@snapon.com. |
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English. The parties acknowledge that they have requested and consented that this Agreement and all documents, notices, correspondence and legal proceedings consequent upon, ancillary or relating directly or indirectly hereto, forming part hereof or resulting herefrom, be drawn up in English. Les parties reconnaissent qu'elles ont expressément requis et consenti à ce que la présente entente et tous les documents, les avis, la correspondance et les procédures juridiques qui en découlent ou qui y sont afférents ou reliés, directement ou indirectement, qui font partie des présentes ou qui en résultent soient rédigés en langue anglaise. The English version shall control; however, you may view the French version here. |
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Governing Laws. These terms and conditions, and use of this website, are governed by and construed in accordance with the laws of the State of Wisconsin, without reference to principles of conflicts of laws. The rights and obligations of the parties hereunder shall not be governed by the 1980 U.N. Convention on Contracts for the International Sale of Goods. Any provision which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability of such provision in any other jurisdiction. |